|
|
| Employee Bio's  | Lucas Pierce Owner, President/CEO *Event set-up, coordination, scheduling, client serivces, invoicing, payroll, HR, and new client/business procurement. Currently handles weekend/after hours support via phone & email.
Thank you for showing your interest in my company, I am sure we can provide excellent services to you, and want to help you along the way. Please contact my office, or you can reach me directly, for more information. I started this company with experience doing in-store demonstrations, merchandising, and mystery shopping, and knew that the industry had no room for error. I wanted to create a company that provided in-store and special event staffing that exceeded all goals and expectations. I have experience booking last-minute events in less than 2 hours! Let me prove that to you. Since April of 2004 I have been conducting in-store demonstrations, everything from food, cooking, high-profile and special events, all the way up to grand openings. I have also done all types of merchandising and mystery shopping (POG mantainence, resets, retail shopping, etc.). I know what it takes to make a demonstration successful - and because of this, I will continue to conduct demo's to ensure I know what is expected of all my demonstrators and staff - this policy is set for all of my staff as well, and also includes merchandising and mystery shopping assignments. Merchandising is also something I know needs to be done right - this is never something left out in retail, and must be done correctly - I will guarantee this like all of my services. Mystery shopping increases service and evaluates standards objectively - we know this and can provide that as well - it is too important for a business not to have. We want our clients and reps to be happy, and we know these steps, such as continuing to do the work we are scheduling, can increase rep loyalty and client satisfaction. I have also worked retail before, so you can be certain I have a personality for sales and promotions. I "know no stranger," and want you to feel comfortable that I will get your event(s) done the best they can. I not only hold a job role certification as a Customer Service Rep, but I am also MSPA Gold certified! *As an important note - If we can't handle a program you would like us to do with our current staff, we have people on stand-by to work for us part-time or full-time. As business grows, if given a specific area, we can place field coordinators that will schedule, audit, and do face-time with reps. Additionally - we have strategic partnerships nationwide, allowing us to meet all of your needs seamlessly. *It's true! - We are a member of NARMS, the National Association of Retail Marketing Services, Event Marketing Division (and a Division Committee member!). To learn more, visit www.narms.com. |
| -, Executive Vice President
Job Role (Office Manager): Provides support to the President, assumes unfilled job roles, HR, payroll, employee evaluations, and oversees event/business (new and repeat) procurement, coordination, staffing, and follow-ups with both clients and reps. The Office Manager also ensures our offices have the most streamline system for filing, reporting, and distributing all materials. This person also oversees the Warehouse/Distribution Coordinator. The Office Manager will conduct employee evaluations on an bi-annual basis, and when needed, or suggested by the Operations Manager. The Office Manager will also report directly to the Operations Manager for issues pertaining to overall goals and services, and to the President for employee and in-house systems recommendations. Job Role (Operations Manager): In charge of setting up contracts for new business, involved in event creation, marketing, reporting/results compilation, testing, and client approval. The Operations Manager also ensures that we have the most streamline services and systems to provide excellent and effecient benefits to both the clients, and the reps. He/She will also oversee general day-to-day activities that affect long-term business goals and is in charge of meetings pertaining to changes in company or service structure, which is also reported directly to the President as needed. -These positions may be seperated as business grows. More information coming soon! E-mail: Phone: 800.982.6122, ext. _ (clients only) |
| Penny Price, Vice President of Client Development
Job Role: Provides support to the EVP and VP of Operations as necessary. Handles all external affairs, relating to field reps, client contact/aquisition, and some marketing. Also responsible for finding potential clients through every avenue possible, and building rapport with them. More information coming soon! E-mail: PPrice@LPInStore.com Phone: 800.982.6122, ext. 106
Therese Pierce, Executive Assistant
Job Role: Provides support to the President and Office Manager(s) (when applicable), event coordination and scheduling (as needed), HR, payroll, follow-ups with reps (reports to Office Manager when applicable, and President for client follow-up), employee evaluation (in place of Office Manager when applicable). The Administrative Assistant is responsible for in-house, telecommuting, and travel personnel with issues relating to time, meeting deadlines and goals, complaints (which is then reported to the Operations Manager), and schedules. He/She is also responsible for completing unfilled tasks, and for distributing assignments and goals to in-house personnel, and following-up on them. Meeting notes, memo's, and any other in-house distribution material, as well as memo's to clients and reps are also the responsibility of the Administrative Assistant. More information coming soon! E-mail: tpierce@lpinstore.com |
| Event Coordinator/Scheduler (Headquarter's)
Job Role: Primarily accepts incoming assignments and sets them up for scheduling, schedules events, payroll, and event procurement (as needed), also provides support to the President and Office/Operation Manager(s) (when applicable), and oversees the Merchandising and Mystery Shop/Audit Coordinator's, as well as all Field Coordinators. Currently - this postion also covers the Merchandising and Mystery Shop/Audit Coordinator positions. Currently, this role also includes responsibilities for event creation, report/questionairre creation, event testing/approval, client mantience/contact, event logistics, and event results reporting. As business expands, they will oversee the Marketing Services Coordinator position created. This person may travel, when necessary, to fill unbooked events. This person will travel (unless done by an Account Manager/[Specific] Project Coordinator) to supervise a team (demo for grand openings, etc.). If several large operations are happening at once, Account Manager/[Specific] Project Coordinator's will be assigned (or hired if necessary) to meet the needs of the project and client, and will be overseen by the Head Event Coordinator. More information coming soon! E-mail: lucasp@lpinstore.com Phone: 800.982.6122, ext. 101 |
| Merchandising Coordinator (Headquarter's)
Job Role: Primarily accepts incoming assignments and sets them up for scheduling, schedules, payroll, and assignment procurement (as needed), also provides support to the Head Event Coordinator(s) (when applicable). Provides support to merchandising reps when the Field Coordinator is unavailable. This person may travel, when necessary, to fill unbooked events. This person will travel (unless done by an Account Manager/[Specific] Project Coordinator) to supervise a team (large resets, etc.). If several large operations are happening at once, Account Manager/[Specific] Project Coordinator's will be assigned (or hired if necessary) to meet the needs of the project and client. More information coming soon! E-mail: lucasp@lpinstore.com Phone: 800.982.6122, ext. 101 |
| Mystery Shop/Audit Coordinator (Headquarter's)
Job Role: Primarily accepts incoming assignments and sets them up for scheduling, schedules, payroll, and assignment procurement (as needed), also provides support to the Head Event Coordinator(s) (when applicable). Also serves the role as the point of contact for reps conducting mystery shops/audits for non-demo related assignments. Also provides editing services for all written reports and narratives. If several large operations/programs or audits are happening at once, Account Manager/[Specific] Project Coordinator's will be assigned (or hired if necessary) to meet the needs of the project and client, and will be overseen by the Mystery Shop/Audit Coordinator. More information coming soon! E-mail: lucasp@lpinstore.com or PPrice@LPInStore.com Phone: 800.982.6122, ext. 101 or 106 |
| Event Coordinator/Scheduler (Field)
Job Role: Primarily accepts incoming assignments from Head Event Coordinator/Scheduler (Headquarters) and schedules them, as well as provide event support, audits, and face-time with reps. Also responsible for working unbooked events in their territory. Support for demos and merchandising primarily comes from this position (mystery shopping/auditing of non-demo assignments go to that Coordinator). Primarily reports to the Head Event Coordinator (Headquarters). This position will be filled by multiple people in multiple locations (district managers/supervisiors, area coordinators, etc.) on an as-needed basis. More information coming soon! E-mail: lucasp@lpinstore.com Phone: 800.982.6122, ext. 101 |
| Payroll/Invoicing/HR Coordinator (Headquarter's)
Job Role: Primarily accepts incoming paperwork/receipts and audits purchases made via company funds (both ours and clients), verifies pay rate, invoices client, enters and cuts payroll checks for both reps and staff, stores W9s and I9s, enters and cuts 1099s for applicable reps, HR - human resources (hiring, promotion suggestion, employee evaluation (alongside Office/Operations Manager(s) when applicable); also provides support to the President and Office Manager(s) (when applicable). Fills both Accounts Payable and Receivable at this time. Accepts incoming payment from clients, and responsible for mailing/delivery of payroll checks. This position is also currently responsible for maintaing all field rep data including applications, updates of information, etc.; and conducts update requests as needed, and enters them into the file. More information coming soon! E-mail: lucasp@lpinstore.com or payroll@lpinstore.com Phone: 800.982.6122, ext. 101 |
| Warehouse/Distribution Manager/Coordinator (Warehouse)
Job Role: Ordering and receiving kitting supplies, client supplied kits and materials, etc.; event kitting, supply inventory, shipping, and tracking/verification. Overseen by the Operations Manager, and oversees any Warehouse/Distribution staff. This position also creates Shipping Manifests when the clients are shipping kits or an outside warehouse is used. More information coming soon! E-mail: lucasp@lpinstore.com Phone: 800.982.6122, ext. 101 |
| |
|